About HQTS

In Brief

HQTS is a leading service provider of quality assurance around the world. Accredited by CNAS to ISO17020 & ISO17025, HQTS offers inspection, auditing, testing and quality consultancy for a wide range of consumer products, from textile, toys, and electronics to hard goods.

Supported by rich knowledge and experience in the field and benefiting from over 200 specialist and global network, the HQTS organization is dedicated to helping our customers meet the Quality, Safety and Ethical Standards of their locations in the world to support their successes in the global marketplace.

Mission Statement

In an independent, impartial, objective and honest manner, we strive in every way we can to consistently deliver unequaled service to our customers all over the world. Drawing on our industry specific knowledge, experience and capability, we help customers to reduce quality risk and ensure their business sustainability.

Code of Ethics

This code of Ethics (hereinafter “the Code”) areset to provide clear directions to employees in the areas of their daily business activities.

All employees, managers and executives are responsible for marking compliance a vital part of our business process and future success and are expected to comply with the Code.

We ensure that the above mentioned principles are implemented through our internal Quality System processes, procedures and audits.

  1. Integrity
    • Our work shall be carried out honestly, in a professional, independent and impartial manner, with no influence tolerated in respect to any deviation from either our own approved methods and procedures or the reporting of accurate results.
    • Our reports and certificates shall correctly present the actual findings, professional opinions or results obtained.
    • Data, test results and other material facts shall be reported in good faith and will not be improperly changes.
  2. Conflicts of interest
    • We shall avoid conflicts of interest or the appearance of conflicts of interest in our business transactions and services by taking into account specific requirements and by applying dedicated internal procedures. It is essential that we remain free of, or disclose, commitments and relationships that involve, or could involve, a conflict of interest.
  3. Confidentiality
    • All information received in the course of the provision of our services shall be treated as business confidential to the extent that such information is not already published, generally available to third parties or otherwise in the public domain.
    • All employees are personally committed by the signature of a confidentiality agreement, which including not to disclose any confidential information regarding one client to another client, and not to try to make a personal profit from any information obtained in the course of your employment contract within HQTS, and don’t allow or facilitate the entry of unauthorized persons to your premises.
  4. Anti-bribery
    • We apply relevant local and international anti-bribery laws in all jurisdictions within which we are established.
    • Our rules:
    • To prohibit the offer, gift, or acceptance of a bribe in any form direct or indirect, including kickbacks on any portion of a contract payment.
    • Not to use funds or assets for any unethical purpose.
    • To prohibit the use of other routes or channels for provision of improper benefits to, or receipt of improper benefits from customers, agents, contractors, suppliers or employees of any such party, or government officials.
  5. Fair Marketing
    • Our marketing shall be conducted in a truthful and non-deceptive manner, that will not mislead or be likely to mislead and that is consistent with applicable laws.
    • We shall present our company in a fair and reasonable manner and ensure that presentational information is accurate unambiguous.

Certificate and Membership

  1. HQTS has achieved CNAS recognition for ISO 17020
    • HQTS has got ISO17020 accreditation from CNAS (Chinese National Accreditation Service for Conformity Assessment), who is the national accreditation body to be responsible for the accreditation of inspection bodies, laboratories and certification bodies.
    • Why choose ISO17020 accredited inspection company?
    • When choosing a third party inspection company, it is crucial to make sure that the organization undertaking the inspection has the people, facilities, technical expertise, management systems and track records, so as to carry out the inspection professionally and competently.
    • HQTS complies with ISO17020 standard, which means we are competent to carry out the inspection service and can assure the clients of the quality of the inspection service. Our accreditation enhances the confidence to the user of services.
  2. HQTS becomes a legal member of IFIA
    • IFIA (International Federation of Inspection Agencies) is the trade association for inspection agencies and other organizations that provide inspection, testing and certification services internationally. The promotion of integrity is one of the federation’s top priorities. Its objectives are to review and, where possible, to improve the methods, standards, safety procedures and rules used and observed by Members for the benefit of Members and their clients.
    • IFIA promotes cooperation between inspection agencies, laboratories and allied businesses throughout the world in order to:
      1. Develop and coordinate technical and professional standards, methods of inspection and testing, and codes of practice.
      2. Improve efficiency and establish standard procedures.
      3. Develop methods of technical education and training.
      4. Promote uniform interpretation of international conventions on safety and cooperate in their implementation.